Ventura College Staff & Faculty IT Help Desk
Note: If you are a student, and looking for support with the VCCCD Portal, Canvas or other Student-related concerns, please see the link in the menu on the right for the Student Help Desks - Support website.
The Ventura College Information Technology Help Desk is open during the week from Monday through Friday from 8:00 a.m. - 5:00 p.m., and functions as the primary support for Faculty & Staff for issues around the campus, in offices, and classrooms offering support for all of the following:
- Classroom / Faculty support
- Office / Staff Support
- Projectors
- Equipment repair
- Equipment replacement
- Software installation
- Software uninstallation
- Telephone Caller ID
- Teams Phone System
- Network issues
- WiFi Connectivity
- E-mail (Outlook issues)
- Firewalls
- Virus protection
- Maintenance & Operation
- Smart classrooms
- PDAs
- Smart Phones
- Website Management
- Department IT Quotes
- IT Recommendations
- Support for Staff and Faculty
If you need instructions on how to use the Intrado Revolution App they can be found here:
If you want to enter a work order and you are staff, faculty or a student worker you may want to read this 1 page quick guide on how to enter a work order, it gives the full instructions and the link to our specific work orders. Also on the right-hand side of this screen you can find the link to the ticketing system. Here are the instructions on how to submit a work order to VC IT.
If you are a student seeking support, please refer to the student support webpages in the menu on the right to access the correct phone numbers and email addresses for your needs.